Concierto XM is an AI-native engagement platform. Specialized agents connect outreach, experience recovery and feedback, with people setting the rules and reviewing the exceptions.
Experience, engagement and service leaders who want outreach, recovery and feedback coordinated in one place, with clear human oversight.
Purpose-built AI agents handle outreach, experience recovery and feedback, each tuned to its job.
Agents share context, so a survey response, a service issue and the follow-up outreach stay part of one conversation.
People set the rules, review the exceptions and own the outcome. AI does the work, not the judgment.
Pelorus clients use Concierto XM to run always-on engagement that would otherwise take three disconnected tools and a queue of manual follow-ups.
Placeholder · send a figure
Placeholder · send a figure
Placeholder · send a figure
It is a product of Pelorus. Pricing, demos and more live there.
